The social or SharePoint intranet

Librarian News Digest

Vol. 2, No. 37

Building a new intranet is my full time job right now, so my reading list tends to lean in that direction. Luckily, for all of us, there are three articles this morning from LLRX and FUMSI on intranets and SharePoint. Read more at:

ACC Members win with kiiac

Librarian News Digest

Vol. 2, No. 37

Full disclosure, I worked with Kingsley – who seems to have risen to one name fame – while at Dorsey and Whitney. Back then, both of us trudged our way through one transactional document after another. My job was looking for unique clauses, Kingsley’s job was building model documents. I moved on but Kingsley never gave up on perfecting the system for building and using model documents to do transactional work. You might even say he has a passion for it.

While working at Thomson West, Kingsley met Trace Liggett – one of the brains behind West km. They formed a partnership and kiiac was born. I’ve since spent time with Kingsley learning about kiiac and have to say that the ACC couldn’t have picked a better solution/partner for its members. Read more about ACC/kiiac at Toby Brown’s 3 Geeks and a law blog post, ACC Brings the Future to its Members or The ACC KIIAC System Goes Live. Note: If after reading the post, you think kiiac is a system of model documents, think again. A demonstration of the product (ACC/kiiac or kiiac on its own) will show you it’s a system for practicing transactional law.

Flattened content costs too much

Librarian News Digest

Vol. 2, No. 37

I usually agree with Jason Wilson, VP at Jones McClure Publishing, and blogger at rethinck. His understanding of current practices in publishing and what access to information will look like in the future makes for interesting reading. Today though in his 3 Geeks and a law blog guest post, Flattening Content: Why Legal Publishers Will Shun Customization, he misses the point that Jean O’Grady intended in her recent Dewey B.Strategic post. What do you think?

And They Lived Happily Ever After

PinHawk Law Technology Daily Digest

Vol. 12, No. 36

The mewest post at Career Is Over talks about the need for IT to be able to tell a story in reverse. I like the quote, “IT is never successfully implemented before the intended conclusion is imagined.” Phrased differently, I might say it is not about the technology itself. It is all about the business case that each piece of technology represents. Read more here: Technology that meets outcomes: Good IT is about backwards storytelling

A Match Made in Digital Heaven

PinHawk Law Technology Daily Digest

Vol. 12, No. 36

Geek Toby Brown likes KIIAC. Now all the members of the ACC will get to use and like it too. According to Toby, “This is truly a next-generation, change-enabling member benefit. This is a quantum leap ahead of how things are currently being done. These are not forms being occasionally updated by someone you don’t know. This is dynamic content based on a wealth of knowledge that evolves as it is used.” Kudos to the ACC. I wonder if the ACC can track the revenue lost to outside counsel from the systems use? Read more at 3 Geeks and a Law Blog : ACC Brings the Future to its Members or The ACC KIIAC System Goes Live

And Now for Something Completely Different?

PinHawk Law Technology Daily Digest

Vol. 12, No. 36

Nick Milton was asked what the new trend for KM in 2012 would be. I won’t spoil it by revealing it here, but it was certainly not the answer I expected. Read more at Knoco stories: The next new thing in Knowledge Management?

12 Security Questions

PinHawk Law Technology Daily Digest

Vol. 12, No. 35

The folks at LDO Buzz have some very cool tools. They picked up on a great security article at Law Technology News posted on February 21, 2012. Time travel technology aside, Stroz Friedberg has twelve great questions corporations should be asking their law firms. Corporate readers – take this list and send it to your law firms. Law firms readers – how would you do if this list was sent to you? Read more here: Security Questions Departments Should Ask Their Firms.

PointCounterpoint: Jane You Ignorant…

PinHawk Law Technology Daily Digest

Vol. 12, No. 35

Kevin O’Keefe started it in his post saying, “Law firms and their attorneys need to get over the fact that a website is not the only way to do marketing and business development on the Internet. Heck, it’s not even in the top 3 or 4 best ways to get work.” That caused Steve Matthews to post “but I have to disagree. Completely disagree. I’m very confident in my position that the law firm website continues to be the foundation piece for executing business development online.” Kevin then posted a second response saying, “When it comes to networking through the Internet, a website doesn’t make the list of the most important items to master.” Who is right, who is wrong? Who will be the next to say, “Dan, you pompous….” Read more here: Are law firm websites where you want to spend your time and money? Here: Law firm websites are the foundation And here: Law firm websites are not the foundation of online business development

For the new law librarian

Librarian News Digest

Vol. 2, No. 36

“After many years of planning, last June, the Canadian Association of Law Libraries/Association canadienne des bibliothèques de droit presented a week long program called the New Law Librarians’ Institute.” So says Karen Sawatzky’s Slaw post, A New Law Librarian’s Institute. The emphasis here changes depending on you interpretation of “new.” In this case the law librarian is new to her work. Karen reports on two librarians in their motive’s for attendance and the experience that follows.

The billable hour: a model that will not die

Librarian News Digest

Vol. 2, No. 36

I was first introduced to legal KM in 1986 when a visionary library director convinced her firm to support a program where four “information specialists” went about the work of collecting the knowledge held by firm members. Part of her program included charging clients a discounted flat rate for the work that was based on the hours worked to create the agreement, brief, etc. that was being reused. It was an innovative program in its time that challenged the four of us who were hired to do the work. Did the plan for charging clients work? No. Blame it on the billable hour that was strong then and trying its best to hold on now. Read more about the billable hour and its effect on legal KM in Chris Boyd’s ILTA KM post, Challenges For Law Firm KM: The Billable Hour Model?